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Our training approach and topics

We provide face-to-face or online training and mentoring at a range of levels from introductory through to advanced master classes. We have taught thousands of workshop participants and post-graduate students including: program managers; program staff; strategic planners; policy analysts; researchers and evaluators. Our workshops are fast-paced, entertaining, informative and responsive to the needs of participants. We use direct presentations, role-plays, group and individual exercises and adapt each workshop to the particular needs and interests of the participants in the room and use examples provided by them.

We train in the areas of: strategic planning; program evaluation; outcomes measurement; impact assessment; policy development; evidence-based policy and practice; performance management; indicator and KPI development; and, conflict management. More information on selected training workshops below.

Strategic planning and strategic thinking training workshops

We provide training on strategic planning and enhanced strategic thinking. This includes all aspects of the strategy process including: situational analysis; SWOT analysis; ensuring customer and client focus through customer experience mapping; incorporating evidence; co-production of strategy with stakeholders; identifying outcomes; prioritising outcomes; identifying possible pathways of action; scenario analysis; identifying indicators, KPIs and measuring impact; aligning projects and activities around strategic priorities; managing risk around strategy implementation; developing sector-wide multi-party collaborative strategy; communicating and reporting on strategy implementation. We provide tools for the type of agile planning necessary in the rapidly changing strategic environments most organizations are facing these days. 

This is the first time I have ever given a 10! I am a stern critic, generally difficult to please, however this workshop suited my needs exactly, practically based and well presented.

Course participant's feedback.

Evaluation training workshops

We provide training on all aspects of evaluation. This includes implementation, process and formative evaluation. We provide a framework for thinking about evaluation and take participants through the step-by-step process of planning an evaluation. We have been involved in teaching evaluation to thousands of workshop participants and post-graduate students including program management, program staff, policy analysts and evaluators. More.

Very enlightening. Has made things very clear. 
I found this day exciting. It’s been wonderful.
Enjoyed the practical implementation and knowledge from your model of evaluation. Has definitely exceeded my expectations. 
Excellent format, pace and delivery style. Thank you for sharing your expertise with us all.

Evaluation course participants’ feedback.

Policy development training workshops

We use a ’toolkit' of policy development as the basis for our policy training. Policy analysts can then pick and chose the exact tool they need for working with each stage in the policy making process. The toolkit we use includes tools for: identifying the current stage of policy making in any particular area; selecting from a list of possible policy instruments; involving stakeholders in policy co-production; identifying policy outcomes; identifying policy options; reviewing and collecting evidence for policy-making; policy risk-management; economic evaluation in policy-making; stakeholder communication; and monitoring the impact of policy.

Participant ratings from policy development workshop. 100% of participants rated presenter's knowledge of subject as 'very good’. For ‘relevance' and 'standard of presentation' 37% of participants rated their performance 'very good’ and 63% rated it ‘excellent'. (Possible ratings: poor, average, good, very good, excellent). 

Feedback from workshop participants.

Credit: Presentation Icon Alexander Gruzdev.

© Parker Duignan 2013-2018. Parker Duignan is a trading name of The Ideas Web Ltd.